Administration-Management job located in California
Job Description
- Respond to customer inquiries via phone, email, or chat
- Resolve customer issues and complaints efficiently
- Maintain accurate customer records and documentation
Job Description
(Login for Information) is seeking a professional and customer-focused Customer Service Representative to serve as a key point of contact for clients and prospects. The ideal candidate will provide timely, accurate, and courteous support while ensuring a positive experience for all customers interacting with our real estate services.
Key Responsibilities:
-
Respond to customer inquiries via phone, email, and online platforms in a professional manner
-
Provide accurate information regarding (Login for Information) properties, services, and processes
-
Address and resolve customer concerns, complaints, and service requests promptly
-
Maintain detailed and accurate customer records and communication logs
-
Coordinate with internal teams to ensure efficient resolution of client needs
-
Follow company policies, procedures, and service standards
-
Deliver consistent, high-quality customer service to enhance client satisfaction and trust
Qualifications:
-
High school diploma or equivalent (additional education is a plus)
-
Previous experience in customer service, real estate, or a related field preferred
-
Strong communication and interpersonal skills
-
Ability to handle multiple tasks and prioritize effectively
-
Proficiency in basic computer applications and customer management systems
-
Professional attitude with strong problem-solving skills
Why Join (Login for Information):
-
Opportunity to work with a growing and reputable real estate company
-
Supportive team environment
-
Career growth and skill development opportunities
