Administration-Management Other job located in Missouri

• Provide accurate information about services and scheduling
• Resolve basic issues and escalate complex requests when needed
• Collaborate with team members to improve support processes

Join Bill’s Electric Inc. as a Live Chat Customer Support Specialist and be the friendly voice our customers rely on! If you love helping people, solving problems, and working in a fast-paced, remote environment, this role is for you.

What You’ll Do:

• Be the first point of contact for customers via live chat—answer questions, troubleshoot, and provide solutions

• Help schedule services and guide customers with clear, friendly communication

• Escalate issues when needed, keeping the customer experience smooth and hassle-free

• Keep accurate records and contribute to improving our support process

Skills That Make You Shine:

• Exceptional written communication and multitasking skills

• Customer-focused, proactive, and patient under pressure

• Comfortable using chat platforms, CRM systems, and basic office software

• Self-motivated and team-oriented

Why You’ll Love Working Here:

• Competitive pay: $22–$35/hr depending on experience

• Permanent, full-time remote position – work from anywhere

• Growth opportunities – we love promoting from within

• Supportive, friendly team culture – we celebrate wins together

• Be part of a company that values quality, integrity, and service

If you enjoy helping people, solving problems, and being part of a fun, collaborative team, this is your role. Apply today and start making a difference—one chat at a time!